General FAQ's
- Are any BURST products tested on animals?
- Can I apply a discount code to BURST Replacement Toothbrush Heads?
- Can I apply a discount code to BURST Water Flosser Tips?
- Can I apply a discount code to my BURST subscription items?
- Can I use my HSA/FSA card to purchase BURST Oral Care products?
- Do the BURST Gift Cards have an expiry?
- Does BURST ship internationally?
- Does BURST ship to APO/FPO addresses?
- How do I cancel my BURST brush head subscription?
- How do I dispose of my old BURST unit?
- How do I share BURST with a Friend?
- How do I subscribe to BURST replacement heads?
- How do I track my package from BURST?
- How do I update my payment method with BURST?
- How long will it take to receive my BURST Oral Care products in Canada?
- How to add a BURST Gift Card balance to your BURST Account
- How to apply a BURST Gift Card to a BURST Order
- How to apply a Promo Code to your BURST Oral Care order
- How to gift a BURST brush
- How to log in with a numerical password sent from BURST Customer care
- How to register a BURST Toothbrush or Water Flosser for its Warranty
- How to scan a BURST QR Code
- How to upload a Warranty Claim through your BURST Oral Care account
- How to use a BURST Gift Card to cover your BURST subscription items
- I do not have a BURST Ambasssdor code, How can I get the limited edition Berry BURST Toothbrush?
- I wish to return a BURST product, What do I do?
- My BURST Order is showing as delivered but I have not received it, What should I do?
- My BURST Toothbrush is Limited Edition, How will I get replacement heads?
- My BURST Toothbrush is not charging, What should I do?
- My BURST Toothbrush is not holding a charge, What should I do?