We thought long and hard about this and want to share the reasoning behind this choice with you. While we still believe in the benefits of charcoal for oral hygiene, we also value the feedback and preferences of our dental professionals and customers.
After careful consideration, we found that some individuals perceived charcoal as a barrier to entry that prevented them from trying our products. Our ultimate mission is to bring better oral hygiene to all, and we are committed to delivering ultra-high quality, effective, and enjoyable-to-use products that cater to the diverse needs of our valued customers.
By removing charcoal, we hope to make our products more accessible and inclusive, allowing more people to experience the positive impact of our oral care solutions. Your continued support is essential to us, and we thank you for being a part of our journey as we strive to create exceptional oral care experiences for everyone.
Our goal is to remove charcoal from all brush heads and floss bobbins. At this time, replacement brush heads and floss bobbins may or may not contain charcoal. Rest assured, however, that both our charcoal and non-charcoal products are all clinically tested, safe and of the highest quality. If you have any concerns, please contact us at hello@burstoralcare.com.
Thank you for your understanding. We truly appreciate your loyalty and support!